Contact Us

We will do all we can to make sure that the relationship that you have with Terra Lumen Lighting is a positive one.

We will do all we can to respond to your request as quickly as possible, whether you are contacting to give us some good news or to raise a problem. Please also be assured that we will not share, sell or give your details to anyone.


You can also take a look at the questions we're most frequently asked, everything from where to buy our products and our return and exchange policy.

If your questions are not there,

  1. You can write to us at:
    Consumer Services, Terra Lumen Lighting, 55  Commerce Street, Glasgow, G5 8AD.
  2. You can also call our Glasgow store on 0330 016 1938 in the UK.
  3. Email us at
  4. Contact us via Facebook or Instagram @terra.lumen