Delivery and Shipping
UK Mainland (excludes Highlands, Islands and Ireland including Northern Ireland)
Standard 5 days delivery is £9.99 for all our orders.
Standard 2 - 3 days delivery is £15 for orders over £20.
Next-day delivery (order before 11am) is £20.
Click and collect (usually within 1 - 3 working day) is FREE. You can collect at our stores at:
- 55 Commerce Street, G5 8AD (Monday to Sunday) or,
- 1201 Duke Street (Forge Market), G31 5NZ (Thursday to Sunday).
We also offer local delivery for £5.99 for orders over £160.
To qualify for local delivery, you must be within the 10 miles radius of our Commerce Street shop in Glasgow. You can select this option at checkout.
Ireland including Northern Ireland
Free standard 5 days delivery for orders over £500.
Standard 2 - 3 days delivery is £14.99 for all orders.
Rest of the World
International delivery is £35 for all orders.
Note: Some countries might require import tax, duties and related Customs fees for the imports. This cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.
How long does it take before my order get shipped?
All orders are processed between Monday to Friday 9.00am - 5pm. We are aiming to have your order dispatched from our facility within 1-3 business days. This is subject to availability and excludes international delivery destinations.
All orders are inspected before shipped. However, please bear with us in case we are spending extra time in checking your items, particularly during the busy season around end of the year.
There will be chances that the item that you ordered may run out of stock. However, we will do our best to notify you as soon as possible if that happens.
How do I select different delivery options?
The delivery options can be selected at checkout.
Please also note that shipping fee is non-refundable.
What if I want my items to ship to multiple addresses?
If you'd like to have items sent to separate UK addresses, please complete a separate order for each address. A separate delivery charge will be made for each address.
Other Important Info
You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your order is going to but also the name of the recipient. We cannot be liable for delivery of your order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.
Please note that we reserve the right not to deliver an order if we believe the address is not secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible.
We are unable to deliver on public and bank holidays, Christmas Day, Boxing Day or New Year’s Day. On these dates, delivery will take longer than usual.
I still got more questions, what can I do?
We understand that we cannot possibly cover all your questions here. If you want to find out more, please contact our team via email, telephone or social media.